Information

FAQ

Everything you need to know in order to survive aboard the ARK X.

OPENING HOURS

Start: 18:00

End: 06:00

12. October 2024, Turbinenhalle Oberhausen

WARDROBE, BACKPACKS, BAGS & LOCKERS
At the festival there is the possibility to hand in clothes and bags for a small extra charge at the wardrobe. Due to safety regulations we have to point out that only backpacks and similar items in DIN A4 size are allowed at the festival. Lockers will be made available on site for 4€. There is also the possibility to use a mobile phone charging station for a small surcharge.
SAFETY AND SECURITY
Bag checks will be carried out at the entrance so that no prohibited items can be taken onto the festival. Security personnel will also be present at the festival. If you are not well or see someone who is not well, please contact security immediately. Even if you observe a situation that unsettles you, you can always contact our security staff. The instructions of the security personnel must always be followed.
ACCESSIBILITY
There is barrier-free access. Guests with a handicap can contact us via the e-mail [email protected] regarding parking at the nearest car park & bringing an accompanying person. In this case, the sign B must be entered in the severely disabled person’s pass.
RE-ENTRY

Once you enter the ARK X there is no re-entry.

BALCONY TICKETS

With a Balcony Ticket you get access to the exclusive balconies on the following floors: “THE ARK”, “THE WARLOCK”, “THE WARP ROOM”. Please note that, depending on the occupancy rate, access to individual balcony areas may be blocked for a certain period of time.

CAR PARKING
Parking is available directly at the venue for a small fee.
MINIMUM AGE
The minimum age is 18. We do not accept any transfer of supervisory duties.
DRUG AND ALCOHOL CONSUMPTION | CANNABIS
Alcohol or illegal drugs can end the evening faster than you think. Therefore, be sure to take care of yourself and your friends as soon as you enter. At our festival we pursue a zero-tolerance policy towards all drugs! If we catch someone with illegal drugs at the entrance or at the festival, the police will be informed immediately and you will be banned from Blacklist Festival for life.
 
According to the rules of the Turbinenhalle Oberhausen, the bringing and consumption of cannabis on the premises is not allowed.
HARDTICKETS, PRINT- AND E-TICKETS
Tickets are accepted as hard tickets, in printed or digital form and scanned at the entrance. Tickets will probably also be available on site at the box office.
 
IF YOU HAVE LOST YOUR E-TICKET:
You can send an e-mail to [email protected], within five minutes we will automatically send you a link to your my.ticket.io portal, where you can view your orders and download the tickets again.
ADMISSION REGULATIONS
Visitors must be prepared for consistent admission controls, which may also lead to longer waiting times. All visitors are therefore kindly requested to visit the venues in good time in order to enable checks in good time. In your own interest, please reduce items brought along to a minimum. For example, it will be forbidden to bring larger pieces of luggage (larger than DIN A4) and objects such as handbags, backpacks, notebooks, tablets or similar technical equipment. Admission to the event cannot be granted! In addition, all types of bottles, thermos flasks and liquids are not permitted.
Thank you for your understanding!
TICKET RESALE

Resale in the private sector is generally forbidden, but will be tolerated if no higher price than the price indicated on the ticket is charged. The organizer assumes no liability for the private resale of tickets. We recommend using our official ticket resale partner Ticketswap. There, tickets can be resold & purchased easily and securely.

IS IT POSSIBLE TO SLEEP IN YOUR VEHICLE IN THE PARKING LOT AT NIGHT?

Overnight stays in the vehicles are forbidden for safety reasons.

TRAVEL TO ARK X

ARK X will launch at Turbinenhalle in Oberhausen, Germany. The approach takes place via the usual means of transport.

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By Train

By train to Oberhausen Hbf and from there by bus to Turbinenhalle (Bus station "Oberhausen Lipperfeld")

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By Car

Enter Im Lipperfeld 23, Oberhausen into the navigation system. Parking available on site for a small fee.

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By Bus

Book an official bus tour from Hardtours

BALCONY TICKETS

You want to watch the Ark X from above? With the exclusive Balcony Tickets you can do so and enjoy further benefits.